At Bahola Labs, we prioritize the health and well-being of our customers by ensuring timely and reliable delivery of our premium homeopathic products. Our goal is to provide a seamless and hassle-free shopping experience, from the moment you place your order to the time it arrives at your doorstep. Below, you will find detailed information regarding our delivery and shipping policies, including processing times, shipping methods, delivery times, and other important considerations.
Order Processing Times
Once an order is placed, our team works diligently to process it as quickly as possible. Our standard order processing times are as follows:
- Order Confirmation: Immediately after you place your order, you will receive an order confirmation email. This email will contain your order details and a confirmation number for your reference.
- Order Processing: Orders are typically processed within 1-2 business days. During peak periods or holidays, processing times may be slightly longer. Our team will notify you of any delays via email.
Shipping Methods & Costs
We offer a variety of shipping options to meet your needs, whether you require expedited delivery or are happy to wait a few extra days for your package. Our shipping methods and associated costs are as follows:
- Standard Shipping: Delivery within 5-7 business days. Shipping costs are calculated based on the weight and destination of your order.
- Expedited Shipping: Delivery within 2-3 business days. Expedited shipping incurs an additional fee based on the weight and destination of your order.
- Express Shipping: Delivery within 1-2 business days. Express shipping incurs a higher fee based on the weight and destination of your order.
- International Shipping: We are pleased to offer international shipping to select countries. Delivery times vary based on the destination, ranging from 7-21 business days. International shipping costs are calculated based on the weight and destination of your order.
Free Shipping
We offer free standard shipping on domestic orders over a certain amount. This threshold varies based on promotional periods and will be clearly indicated on our website and during the checkout process.
Delivery Times
Our delivery times are estimates and may vary based on factors such as weather conditions, carrier delays, and other unforeseen circumstances. While we strive to meet these delivery times, we cannot guarantee specific delivery dates. Please note the following estimated delivery times based on your chosen shipping method:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
- International Shipping: 7-21 business days
Order Tracking
To keep you informed about the status of your order, we provide a tracking number for every shipment. Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package. You can also track your order directly on our website by entering your tracking number in the “Order Tracking” section.
Delivery Address
Please ensure that your delivery address is accurate and complete when placing your order. We are not responsible for orders that are lost or delayed due to incorrect or incomplete delivery information. If you need to update your delivery address after placing an order, please contact our customer service team as soon as possible. We will do our best to accommodate your request, but changes cannot be guaranteed once the order has been processed.
Undeliverable Packages
In the event that a package is deemed undeliverable by the carrier (e.g., due to incorrect address, refusal of delivery, etc.), it will be returned to us. We will notify you and provide options for re-shipment. Additional shipping charges may apply for re-shipment of undeliverable packages.
Damaged or Lost Packages
Your satisfaction is our top priority. If your order arrives damaged or is lost in transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and arrange for a replacement shipment or refund as necessary. To expedite the resolution process, please provide photos of the damaged packaging and items, as well as any relevant tracking information.
Customs, Duties, and Taxes (International Orders)
For international orders, please be aware that additional customs, duties, and taxes may apply based on your country’s regulations. These fees are the responsibility of the customer and are not included in our shipping charges. We recommend checking with your local customs office for information on potential fees before placing an order.
Customer Support
Our dedicated customer service team is here to assist you with any questions or concerns you may have regarding your order. If you need assistance, please contact us via email at care@baholalabs.in or call us at +919791035385. Our customer service hours are [customer service hours], and we strive to respond to all inquiries within 24 hours.
Conclusion
At Bahola Labs, we are committed to delivering high-quality homeopathic products to your door with efficiency and care. We appreciate your trust in us and are dedicated to ensuring your complete satisfaction with every purchase. Thank you for choosing Bahola Labs as your partner in natural wellness.
For more information on our products and services, please visit our website www.bahola.co