Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We try and ship the next day. It would take approximately 3-4 days for deliveries in South India, and about 5-7 days for North India.
Click on the Login/Register button and register for an account
Once you log in head to My Account page and edit your shipping address. You could also change it at the time of checkout.
As soon as we book your courier, an email is sent to you with the tracking link.
You could also head to My Account to check
ABSOLUTELY. We use Razorpay, India’s best payment gateway. Your credit cards are absolutely safe as we have tokenised them. That means we don’t store any details of your card. They are programatically secured.
Yes, we do. All products are charged GST based on the category.
If you require a GST invoice, please email us.
We ship only within India now. We will be servicing the US, Canada and some countries in Europe very soon. Do come back and check.
We try and dispatch your order in one lot.
If you need to swap an item
Returns and Exchanges
We accept returns only if the product has been damaged or we have by error sent you the wrong product. For more details, please visit our returns and Refund Policy page
Not to worry. Email us at info@bahola.co or whatsapp us at 9791035385, with the picture of the product received and your order number. We will check and replace the product.
Not to worry. Email us at info@bahola.co or whatsapp us at 9791035385, with the picture of the product received and your order number. We will send you the product once again
Please courier it to the address on the invoice that you received.
Just call us or WhatsApp us on 9791035385.
Dont panic. Email us or WhatsApp us with the correct address. We will update it.
Only if we have not yet dispatched your order.
Please email us. If we have the product on our list, we will update the website and inform you. You can then make the purchase.